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R10 Service software
The R10 Service software for personal computer platforms enables the update of multiple amplifiers from a central location via the d&b Remote network. R10 Service software is focused specifically on service and administration issues of a d&b system.





Applications
The R10 Service software has a variety of applications. It enables the simultaneous amplifier firmware update with the latest amplifier firmware of up to 63 amplifiers from a central location. The software detects which type of d&b amplifier is connected and the user can select the matching firmware required for the update. Settings can be read from an amplifier, saved to file and loaded to an amplifier using this service software. Defined settings may be created and loaded into amplifiers, for example to ensure that configuration switches are set to a known status or the user definable equalization is set flat. In a rental situation standard amplifier settings may be created and applied to all amplifiers when they are returned to stock. In an installation, settings can be copied to additional amplifiers. Using R10, AmpPresets can be adjusted to the application requirements.

A Wink function that flashes the amplifier display backlight and a Honk function that produces an audible tone are included to provide an effective method of locating specific amplifiers or loudspeakers within a system. For service purposes, information may be read from an amplifier concerning its condition during an application and errors reported. When additional support is required, the error report can be saved and sent to d&b's service departments for further assessment and diagnosis.


System requirements
PC with Intel/AMD (800 MHz or more)
256 MB RAM, 512 MB RAM recommended
10 MB free hard disc capacity
Windows Vista/XP SP2/2000 SP4
Mouse
1024 x 768 or higher recommended
CAN interface (see section 'CAN interface' in the R10 manual)

  Windows 2000, Windows XP and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and / or other countries.



Downloads
The table below contains links to the latest version of the R10 Service software, Firmware Installer, Firmware update installation guide and R10 as well as firmware release notes. Download both ZIP files from the table below and follow the instructions given in the 'Firmware update installation guide' from the Documentation table below.

Title Date Size
Firmware Installer V1.1 (zip) 09.04.08 1278 kB
R10 Service software V1.2.3 (zip) 15.05.08 5389 kB


Documentation
PDF Title Language Date Size
D12 Firmware V2.15 Release notes Int 09.04.08 33 kB
D12 Software manual 5.2 (Firmware V 2.xx) English 05.09.08 373 kB
D6 Firmware V1.01, Release notes Int 12.02.08 18 kB
D6 Software manual 1.1 (Firmware V1.xx) English 20.02.08 391 kB
E-PAC Firmware V4.14 Release notes Int 19.02.08 22 kB
E-PAC Software manual 1.0 (Firmware V4.xx) English 16.03.04 519 kB
Firmware Installer V1.1, Release notes Int 09.04.08 19 kB
Firmware update installation guide English 26.02.08 201 kB
R10 V1.2.2 Manual English 05.05.08 854 kB
R10 V1.2.3 Service software Release notes Int 15.05.08 28 kB
TI 312 d&b Remote network 1.3 English 24.04.08 976 kB
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