It’s important to us to minimize distances so that repair times are also as short as possible. That’s why we repair near to your firm, whenever this is possible.
Your repairs will be carried out by a regional d&b Service Partner, or by one of our global d&b subsidiaries.
Normally, we carry out repairs within 10 work days. In the end, we try to keep your downtimes are short as possible.
Basically, yes. d&b tries its utmost to store spare parts for repairs for at least 10 years after a product is discontinued.
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If you would like to contact our Application support or Product service directly, contact us at [email protected]