Frequently Asked Questions – d&b audiotechnik

Whether you need repairs or user support – you’ll quickly find answers to possible questions related to d&b in our Knowledge database.

My d&b product is faulty. What can I do to get it up and running again?

Please contact a d&b Service partner of your choice. Here you will find a list of all d&b Service partners.

Where will my product be repaired if it’s damaged?

It’s important to us to minimize distances so that repair times are also as short as possible. That’s why we repair near to your firm, whenever this is possible.
Your repairs will be carried out by a regional d&b Service Partner, or by one of our global d&b subsidiaries.

How long does it take to carry out repairs on a d&b product?

Normally, we carry out repairs within 10 work days. In the end, we try to keep your downtimes are short as possible.

How do I procure spare parts for my d&b products and from where?

Just contact a d&b distributor or a d&b Sales Partner. Use this link to go directly to one of our partners.

Where do I find the warranty terms?

You’ll find the warranty terms for d&b products and solutions, and all the important information related to them, here.

Does d&b also repair discontinued units?

Basically, yes. d&b tries its utmost to store spare parts for repairs for at least 10 years after a product is discontinued.


You still haven't found what you're looking for?

If you would like to contact our Application support or Product service directly, contact us at [email protected]

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