14.07.21

Counterfeit Statement.

Dear d&b customers,

Counterfeit products are an ongoing issue for our industry and d&b is not immune to products being fraudulently presented and sold as genuine d&b systems.

We value the integrity of our products and the worth that our systems deliver to you and your customers; we are deeply committed to taking all necessary measures to ensure that your d&b products are manufactured and supported throughout their lifetime to the highest possible quality standards.

We recently dealt with the source of counterfeit d&b loudspeaker cabinets within the market. While the sale of these counterfeit products seemed to be isolated just a couple of regions, we took swift legal action against the manufacturer in question and we are glad to report that the case was decided in our favor.

In order to continue protecting our customers and the integrity of the d&b brand, we ask that if you or your customers are uncertain as to the authenticity of any d&b system or product, you contact your local d&b sales and service team.

All d&b products are designed and manufactured based upon more than 40 years of research, development, and experience. The premium performance of d&b systems cannot be counterfeited.

Counterfeit products compromise our promise to help users deliver exceptional sound every time. These products carry no warranties, cannot be serviced, and are not supported by d&b in any way. In addition, these illegally manufactured products are not engineered or built to the exacting safety standards of genuine d&b products — exposing the purchaser to financial and safety liability.

d&b has a well-developed, highly expert global partner network that stands ready to help with the service and support of all d&b products and systems.

With everyone's help, we're confident we can quickly and thoroughly address any attempts by counterfeiters to sell into the market.

Thank you for your understanding and support.

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